Perfect Cheese - Customer Profiles

Meet our customers White Lotus Farms, Ann Arbor, MI Shortly after we began offering fogging systems for "larger" caves I got a call from cheesemaker Amy Blondin at White Lotus Farms asking about humidity control. She was getting ready to start up two caves in the 200 to 400 cu. ft range and was willing to try our new fogging system and humidistats. It turned out that single-head fog-and-fan system worked well and kept their "distinctive" line of small cheeses very comfortable. If you check out their website you'll find that Amy's cheeses are but one of many unique and distinctive products, produce and bakery products offered by the WLF artisans. * What makes White Lotus Farms distinctive? "Our products are made in small batches from the freshest possible ingredients. We love what we do, and we hope you can taste and see that in our products. We take care to make sure that all of our products are made, packaged and sold in a way that upholds our standard of excellence. Each year, we donate thousands of pounds of produce to Food Gatherers to help create food security for all members of our community. We also create beautiful gardens to be enjoyed by members of the community. On the farm, we use the most recent advances in organic and sustainable methods and treat all of our animals with dignity and love. We want them to be happy! We bring the values of honesty, integrity and authentic relationship to everything we do here on the farm. You can taste the difference. We hope the beauty of our farm leaves visitors feeling uplifted and inspired." *from their website's FAQ page If you're near the Ann Arbor area you can find White Lotus Farms' products at: The Farmers Market Kerrytown, Ann Arbor, MI SATURDAYS 7am-3pm YEAR ROUND Argus Farm Stop 325 W. Liberty St, Ann Arbor, MI Monday-Friday 7am-7pm Saturday-Sunday 8am-6pm Cheese & Produce YEAR ROUND Fromaggio Artisan Creamery and Bistro, Mason WA Fromaggio is one of our newest customers, and if you read the sidebar you will understand why they were selected for our first "customer profile". Located in Manson WA adjacent to Lake Chelan in central Washington state, Fromaggio combines artisan cheese making with a dining Bistro for the complete "cheese experience". Their Artisan Creamery specializes in 7 types of cheeses (3 that are pressed) along with homemade ice cream, sorbets, and gelatos. And their Bistro is, well, everything cheese and then some! Their website describes their motivation (and their motivator): "(We) love sharing our love for cheese and the experience of combining other beautiful foods with cheese & wine. Fromaggio is about a total experience. It’s all about cheese and the amazing adventures you can create with cheese, wine, and food. Even our bistro menu reflects our admiration for cheese. It’s about education and fun. It’s impossible not to be seduced by the array of cheeses found at Fromaggio from our own cheeses…" "Timi Starkweather, owner of Fromaggio, has 30 years of over-all experience. She has owned an herb company where she taught classes on how to use herbs, creating recipes for American Heart Association and American Cancer Association. and teaching cooking to every age group. Timi continues to teach cooking and cheese making. She has a radio cooking show called Kozi’s Adventures in Cooking. A wife of 50 years, mother of 5, grandmother of 9 and great grandmother of 2." If you're like us (2,775 miles away from Manson, sigh) here is their online store.		Customer Profiles White Lotus Farms Fromaggio Thank You! One of the things that surprised me after we started our company was how much we enjoyed meeting our customers, learning what they make and how they use our products. I guess I was thinking that "online sales" were for the most part impersonal but I was wrong. What I found was how valuable an email address was in creating a dialog and exchanging of information. If the address contains a website name we always check it out to see what business they're in. This was the case with Fromaggio, and I was so impressed with their website and cheese-centric businesses it motivated me to crank out our "customer profile" webpage. We consider our customer our "shareholders", and that deserves a big PC "thank you". John@PC
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